Thank you for shopping with Nolan Office! We strive to ensure your satisfaction with our products. If you’re not completely happy with your purchase, please review our refund policy below.

1. Eligibility for Refunds

You may request a refund for most items within 30 days of receiving your order, provided that the items are in their original condition and packaging. The following items are not eligible for a refund:

• Customized or personalized items
• Digital downloads
• Items marked as final sale

2. Requesting a Refund

To initiate a refund, please follow these steps:

1. Contact our customer support team at [email protected] within 30 days of receiving your order.
   

2. Provide your order number and details about the item(s) you wish to return.
3. We will send you a return authorization and instructions on how to proceed.

3. Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect. 

4. Processing Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.

5. Exchanges

If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund as appropriate.

7. Customer Support

If you have any questions regarding our refund policy or need assistance, please reach out to our customer support team at [email protected].